--- title: "SeedLegals: Best Customer Support and Best Value based on your reviews" id: "415231" type: "post" slug: "seedlegals-com-resources-awards-customer-support-best-value" published_at: "2025-01-21T14:29:26+00:00" modified_at: "2025-01-21T15:29:26+00:00" url: "https://seedlegals.com/resources/seedlegals-com-resources-awards-customer-support-best-value/" markdown_url: "https://seedlegals.com/resources/seedlegals-com-resources-awards-customer-support-best-value.md" excerpt: "What a start to 2025! We’re proud to share that the SeedLegals team has won an incredible sweep of awards for our customer service from top review sites, Capterra, Software Advice and GetApp - all part of Gartner Digital Markets." taxonomy_category: - "News" --- 4 min read Expert reviewed This article has been fact-checked by a SeedLegals subject matter expert. [Meet our experts](https://seedlegals.com/authors-and-experts/) and learn more about our review process and quality assurance in our [editorial policy](https://seedlegals.com/editorial-policy/) . # SeedLegals: Best Customer Support and Best Value based on your reviews Published: Jan 21, 2025 Contents [Best in class for customer support, value and functionality](#best-in-class-for-customer-support-value-and-functionality) [What makes SeedLegals stand out?](#what-makes-seedlegals-stand-out) [What customers are saying on Capterra](#what-customers-are-saying-on-capterra) [Stay tuned for more in 2025](#stay-tuned-for-more-in-2025) [Talk to the startup experts](#talk-to-the-startup-experts) [Writer Kirsty MacSween Senior Copywriter](https://seedlegals.com/resources/author/kirsty/) [Expert Anthony Rose Co-Founder and CEO](https://seedlegals.com/resources/author/anthony/) [Expert Matt Terry Head of CX](https://seedlegals.com/resources/author/mattterry/) [Expert Gabriela Suarez Customer Support Team Lead](https://seedlegals.com/resources/author/gabriela-suarez/) What a start to 2025! We’re proud to share that the SeedLegals team has won an incredible sweep of awards for our customer service from top review sites: [Capterra](https://www.capterra.co.uk/software/172337/seedlegals) , [Software Advice](https://www.softwareadvice.co.uk/software/346294/seedlegals) and [GetApp](https://www.getapp.co.uk/software/2062471/seedlegals) – all part of Gartner Digital Markets. While it’s always a thrill to win something ([take a look at our trophy case](https://seedlegals.com/about/#:~:text=Awards%20and%20accolades) ), these awards in particular mean so much to us, because they take into account real customer reviews. We put our heart and soul into making sure every founder and investor we work with gets the best support possible. It’s a huge boost to see that recognised by Gartner Digital Markets. ## Best in class for customer support, value and functionality Gartner Digital Markets is the world’s largest platform for finding software and services, bringing together over 70 sites under its umbrella, including [Capterra](https://www.capterra.co.uk/software/172337/seedlegals) , [GetApp](https://www.getapp.co.uk/software/2062471/seedlegals) , [Software Advice](https://www.softwareadvice.co.uk/software/346294/seedlegals) and [UpCity](https://upcity.com/) . In total, more than 100 million people visit its sites every year to read verified customer reviews and explore the best services. Here’s the full list of the titles SeedLegals is taking home: **Capterra** - Business Management – Best Value **Software Advice** - Business Management – Customer Support - Compensation Management – Customer Support - Contract Management – Customer Support - Business Management – Most Recommended **GetApp** - Business Management – Features and Functionality - Compensation Management – Features and Functionality - Contract Management – Features and Functionality > We’re thrilled to win these awards for customer service because it’s what drives everything we do. When we built SeedLegals, we threw out the old-school, by-the-hour legal fees that hold founders back and focused on what really matters: giving them the advice they need, right when they need it. Our incredible team understands the challenges, the pace and the urgency of startup life. And they’re there every day ready to help with no fluff, no nonsense, just straight-up, friendly support. > > [Anthony Rose](https://seedlegals.com/resources/author/anthony/) > Co-founder and CEO, > > [SeedLegals](https://seedlegals.com/) > > - [https://www.linkedin.com/in/anrose/](https://www.linkedin.com/in/anrose/) ## What makes SeedLegals stand out? ### Customers come first Providing exceptional customer service is at the core of what we do at SeedLegals. We’re passionate about making every interaction with our team helpful, friendly, and stress-free, whether you’re [navigating funding rounds](https://seedlegals.com/raise/raise-a-round/) or [managing employee options](https://seedlegals.com/grow/share-options-scheme/) . Our 5-star ratings across platforms like [Trustpilot](https://uk.trustpilot.com/review/www.seedlegals.com) , [Google](https://www.google.com/search?q=seedlegals+google+review#lrd=0x487604a881087c63:0x1f914c0d53edbf36,1,,,,) and [Capterra](https://www.capterra.co.uk/software/172337/seedlegals) are important to us, and we’re committed to continually improving, listening to your feedback and finding new ways to support your journey. When you succeed, we succeed – and that’s what drives us every day. > We’re empowering entrepreneurs to navigate the complexities of building a business, and that requires more than just providing an awesome platform and tools – it demands guidance, support, and a deep understanding of their journey. Our commitment to customer satisfaction fuels our drive to make entrepreneurship accessible to all, ensuring every great idea has the chance to flourish. > > [Matt Terry](https://seedlegals.com/resources/author/mattterry/) > Head of CX, > > [SeedLegals](https://seedlegals.com/) ### The services, tools and support to help your startup grow, all in one place At SeedLegals, we’re here to simplify the complexities of running a startup with a comprehensive suite of services. Manage your [cap table](https://seedlegals.com/start/cap-table/) with ease, create [essential contracts](https://seedlegals.com/legal-documents/) like [employment agreements](https://seedlegals.com/start/team-agreements/employment-agreement/) and [NDAs](https://seedlegals.com/start/team-agreements/nda/) , and lock in [SEIS/EIS tax relief](https://seedlegals.com/start/seis-eis/) for your investors. Whether you’re raising through a full [funding round](https://seedlegals.com/raise/raise-a-round/) or topping up with [SeedFAST](https://seedlegals.com/raise/raise-before-a-round/) or [Instant Investment](https://seedlegals.com/raise/top-up-a-round/) , we’ve got you covered. You can also set up and manage [option schemes](https://seedlegals.com/grow/share-options-scheme/) to reward your team with equity and even claim back a portion of your development expenses through [R&D tax relief](https://seedlegals.com/grow/rd-tax-credit-claim/) . With SeedLegals, you’ll find everything you need to grow and scale, all in one place. Best of all, you’ll have unlimited access to our friendly, expert team, ready to guide you every step of the way. > As a tech platform, our live chat is a really important resource for our users. Our Customer Support team is committed to delivery an efficient, accurate and helpful service which our founders value. They know we’re there to help and come back whenever they need. > > Last year, our live chat team handled an incredible 440 chats on average each week, while managing to set a new internal record for fast response times. On top of that, our satisfaction scores keep climbing year after year, showing that our focus on efficiency, accuracy and genuinely helpful support is making a real difference for our founders. > > [Gabriela Suarez](https://www.linkedin.com/in/gmsuarez/edit/forms/next-action/after-connect-update-profile/) > Customer Support Team Lead, > > [SeedLegals](https://seedlegals.com/us/) ## What customers are saying on Capterra > Incredible customer service from the outset, and a must-have for any startup raising funds. Most impressive is the sheer range of services that the company offer – completely full suite. > I received first class advice from SeedLegals for preparing documents for my HMRC Approval. The first draft was analysed within a few days and detailed feedback was provided. The second draft needed only very minor tweaks and then was submitted. Approval was gained from HMRC in 3 weeks. > Excellent attention by staff, always keeping me updated and responding when they say they will. High quality advice. And unusually friendly attitude from a team that seems to be very joined up and committed. ## Stay tuned for more in 2025 Thank you to all our customers for your reviews and trust in SeedLegals. Your feedback drives us to continually improve and enhance our services. In 2025, we’re looking forward to introducing even more tools and features to support startups at every stage of their journey. Watch this space – there’s plenty more to come! **📧 Sign up for our newsletters** Join the buzzing SeedLegals community and get event invites, educational guides and expert insights sent straight to your inbox. [Sign up](https://seedlegals.com/newsletters/) ## Talk to the startup experts Want to see what makes us stand out? [Try us free for 7 days](https://app.seedlegals.com/signup?utm_campaign=Founders+Newsletter&utm_content=2&utm_medium=email&utm=%7B%22utm_source%22%3A%22hs_email%22%2C%22utm_medium%22%3A%22email%22%2C%22utm_campaign%22%3A%22Founders+Newsletter%22%2C%22utm_content%22%3A%222%22%7D&utm_source=hs_email) or choose a time to speak to a friendly member of our multi-award-winning team. Our team of experts is here to help Bring all your questions – we’ve got the answers! We’ll match you with the right specialist. [Pick a time](https://seedlegals.com/talk-to-an-expert/) ## Related posts [2 min read Signing documents is now more flexible: add any number of signatories to your documents Uploading documents to SeedLegals and getting them signed just got even easier. Now you can add one, two, three (four, f... Kirsty MacSween](https://seedlegals.com/resources/multi-party-document-signing/) [4 min read We’ve partnered with K3C to power the latest LeanGTM raise Following the launch of the latest LeanGTM upgrade, K3C has partnered with SeedLegals to open a new funding round. As an... Rachel Cameron-Potter](https://seedlegals.com/resources/seedlegals-partners-with-k3c-to-power-leangtm-raise/) [6 min read Meet the SeedLegals plans: ready for every stage, from day one to big raises and beyond Get to know the SeedLegals membership plans. They’re designed to grow with you, and be easy to start and simple to scale... Kirsty MacSween](https://seedlegals.com/resources/plans-access-funding-options/)